Theories
Theories
The Democratization of ‘Data Science As A Service’
In his 2010 Ted Talk "When Ideas Have Sex," Matt Ridley posits that human prosperity was caused by one thing and one thing only; our unique…
Theories
On true App Marketplaces, nobody knows you're a dog
In July 1993 cartoonist Peter Steiner sat at his desk, trying to think of a clever caption for one of many cartoons he created for the New…
Theories
Your API is not a Feature
Early stage SaaS companies survive and thrive by creating new customer value as fast as they can. Ignore feature requests from your early…
Theories
People, Platforms, and PWAs: Three Forces Driving the Future of Micro-entrepreneurship
The technology industry’s buzzword du jour is “platform.” Conceptually, the idea of a “platform” is not new, but technology companies…
Theories
Why the Gig Economy’s Minimum Wage Debate Matters to Platform Companies
Fast Company recently reported that contractors at multiple delivery platforms have partnered with labor advocacy group Working Washington…
Theories
Browsers, not apps, are still the future of mobile
In late 2016, whilst leading the Developer Platform team at Intercom, I published a blog post titled “Browsers, not apps, are the future of…
Theories
Consumer messengers are the future of business messaging
In early 2018 the city of San Jose — deep in California’s Santa Clara Valley — hosted two events a week apart that together signalled the…
Theories
Platform partnerships that get measured, get managed
The list of ‘product’ companies that have committed to become ‘platform’ companies is short. The list of ‘product’ companies that have…
Theories
What Technology Platforms Can Learn from McDonald’s
With 40,000 outlets in 120 countries serving almost 70 million customers every day, McDonald’s is one of the most valuable brands in the…
Theories
WTF is a Platform?
From enabling passengers to embark and disembark trains, to vertebra-crushing shoes, and operating systems like Microsoft Windows, “platform…
Theories
A Platform isn’t a Platform without an “Idea Network”
Beginning his 15 minute talk at the the 2010 TEDGlobal conference in Oxford, England, author and journalist Matt Ridley compared side-by…
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